FAQs

When you purchase from ALUXEBEAUTI. You are agreeing to our policies and conditions. 

What sets AluxeBeauti Organic body butters apart from others on the market?

AluxeBeauti Organic body butters are crafted in small batches with a unique blend of organic ingredients and organic herbal infusions, providing a truly luxurious and nourishing experience for your skin.

Are your products hand made and cruelty free?

Yes! Our products are handmade, organic, vegan, and cruelty free!

Why are Organic products so expensive?

Handmade Organic Products tend to have very traceable ingredient lists which allow you to better assess the integrity of the product. But there is more than
one reason why they cost more.. keep in my mind, the most important thing is that we use cold pressed oils and plant based ingredients.

Any Safety Guidelines?

The following safety guidelines should be taken into account before using our products: Our products contain plant-derived oils from natural tree nuts, seeds,
and fruit. If you have any allergies please read our ingredients listed on each product or on the website. Be sure to inspect our product label for the most up-to-date ingredients list. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. Discontinue use if irritation occurs. Our products are made with naturally derived ingredients, which in rare cases may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use immediately. We make no claim to cure or prevent any disease or medical problem. All products are for
external use only. Are products are NOT edible. 

Are your products edible? 

NO! They are for external use only. 

Are AluxeBeauti products paraben-free?
Absolutely! We take pride in formulating our products without the use of parabens, ensuring a safer and healthier skincare experience.

Are AluxeBeauti products phthalate-free?
Yes, our commitment to your well-being extends to excluding phthalates from our formulations, providing you with skincare that’s free from harmful chemicals.

Are AluxeBeauti products organic?
Certainly! We prioritize organic ingredients to create products that not only benefit your skin but also contribute to a sustainable and eco-friendly approach to skincare.

Are AluxeBeauti products infused with herbs?
Indeed, our skincare products are enriched with thoughtfully selected herbs, adding a touch of nature’s goodness to your skincare routine.

Do AluxeBeauti products contain Sodium Lauryl Sulfate (SLS)?
No, our formulations are SLS-free, ensuring a gentle cleansing experience without the potential irritation associated with this ingredient.

Are AluxeBeauti products free from Polyethylene Glycol (PEG)?
Yes, our products are formulated without Polyethylene Glycol, emphasizing our commitment to clean and effective skincare.

Do AluxeBeauti products contain Petrolatum or Paraffins?
No, we steer clear of petrolatum and paraffins, opting for nourishing ingredients that benefit your skin without any unwanted residues.

Are AluxeBeauti products sulfate-free?
Absolutely! We understand the potential drying effects of sulfates, and our products are consciously crafted to be sulfate-free for a gentler skincare experience.

Do AluxeBeauti products contain Mineral Oil?

No, our formulations are free from mineral oil, ensuring that your skin receives only the finest natural ingredients for optimal care.

BODY BUTTER

What is Body Buttr? 

Body butters and creams are intense moisturizers designed to nourish, hydrate, and care for your skin. Body butter is a thick cream that is deeply moisturizing and whipped to perfection. It can help you protect your skin from dryness as well as rough or patchy skin. Body butter typically contains a combination of naturally derived butters like cocoa butter, shea butter, or mango butter. Body butters are often used to reduce stretch marks and scars. The components of a natural body butter are all high in nutritious vitamins and fatty acids, which help to nourish and revitalize your skin and improve healthy skin complexion.

Is Body Buttr kid friendly? 

Yes, as long as there is no fragrance present ( newborns to one year old).

Shea butter is rich, creamy, and packed with essential fatty acids to keep your baby's skin happy and protected. It's a great natural choice to use in babies daily skin care routine to reinforce their skin's natural barrier. Besides making the skin incredibly soft, shea butter contains antifungal properties. 

Mango Seed butter is rich but delicate making it a perfect moisturiser for babies and sensitive skin. It has anti-oxidant and anti-inflammatory properties making it an effective soothing agent for skin affected by dryness, eczema, and dermatitis.

Cocoa Butter provides superior soothing properties and helps baby's skin retain its natural moisture. Vitamin E is a natural antioxidant that protects as it moisturizes. This non-greasy formula absorbs quickly leaving baby's skin soft and smooth. Cocoa butter is generally safe for your baby and moisturizes dry baby skin well because it is easily absorbed.

However, additional ingredients, such as fragrances, commonly found in cocoa butter products could cause irritation or other issues.

You will generally want to limit how many products you use on your baby before six months old just to be on the safe side. 

When using any product on your newborn’s skin, do a patch test first to make sure they’re not allergic. A patch test involves putting a small amount of the product on your baby’s arm or leg, and waiting 24 hours to see if their skin turns dry, red, itchy, or flaky.

Can I use AluxeBeauti Organic body butters on my face?

While our body butters are primarily designed for the body, some customers find them suitable for facial use. If using on the face, apply sparingly and avoid contact with the eyes. We suggest using our Sensitive, Sensitive 2.0, or Ecz-It Body Butter due to them having no fragrance. 

Does Body Buttr and Buttr Bars help with eczema?

Shea butter, Mango Seed Butter, and Cocoa Butter works like an emollient. It might help soften or smooth dry skin. They also contain properties that can reduce skin swelling. This might help treat conditions associated with skin swelling, such as eczema. Our Ecz-It Body Butter and Body Oil Bundle would be perfect for you!

What are some benefits of Body Buttr? 

Reduces wrinkles. Soothes sunburn, eczema, and rashes. Forms a protective barrier over the skin. Nourishes your skin with vitamins and antioxidants.

BUTTR BARS

What is a Buttr Bar?

I know this may be a new concept. What in the world is a Buttr Bar? A Buttr bar is a solid Body Buttr. It resembles a bar of soap, but acts like Body Buttr. The bar will stay solid when kept at room temperature or lower. It can be used anywhere on the body. When applied to skin, body heat will slightly melt the bar. Buttr bars are typically made from all natural ingredients including butters and oils like Cocoa butter, Shea butter, Mango Seed Butter, Beeswax, Hempseed Oil, Rosehip Oil, Fragrance Oil and Essential oils. There are also Exfoliating Buttr Bars that are the same with a Buttr bar base with added salts or sugars to exfoliate and moisturize skin naturally.

How to Use a Buttr Bar

Using a Buttr bar is super easy; just take the Buttr bar into hands and warm it with body heat, this will melt a small portion of the bar. Then, you can either rub the Buttr Bar onto the body part that needs moisturizing, or get enough in hands to put Buttr bar down and use hands to cover skin. Buttr bars are especially effective in the shower, or right out of the shower when pores are open.

How long will a Buttr Bar last?

One Buttr Bar will last approximately eight to ten uses depending on how vigorously you rub and for how long. Please keep in well drained soap dish if using in the shower or reusable container. Use care when stepping out of shower or tub due to possibly leaving surface area slippery.

Why are Body Buttrs and Buttr Bars better than lotion?

The main difference between these skincare products is that body butter usually has a thicker texture than lotion. This quality makes body butter
great for spreading over your skin and providing long-lasting moisture. Buttr Bars have no plastic bottle, able to be used in the shower, and the efficiency of application and increased moisture. Body Buttr and Buttr Bars have a reputation for being a health-conscious choice because they are free from the potentially hazardous chemicals found in commercial lotion products, such as phthalates, parabens, formaldehyde, para-aminobenzoic acid (PABA), ethanolamines and petroleum.

How does Body Buttr or Buttr Bars work?

Body butters and Buttr Bars are applied to retain moisture, lubricate and nourish the skin.

How Often should I use Body Buttr and Buttr bars? 

If you have dry skin, it's best to use body butter daily. Meanwhile, if you have normal or oily skin you may only need to use body butter every 2-3 days, as a weekly treatment or just to treat problematic dry patches.

What happens if my Body Buttr or Buttr bar melts during transit?

Simply allow it to resoldify at room temperature (away from the sun/windows) to solidify. Or you may place it in the freezer for 2-5 minutes. 

How long will Body Buttrs last?

Our body butters are naturally made with ZERO added preservatives. Due to this, our body butter will last for up to one year.

BODY OILS

What is a Bath Oil?

Bath oils are scented oils that are added to the water we use for bathing. These fragrant oils not only give you a spa-like bath experience, but they are also very therapeutic in nature. Using this during your bath time will invigorate your senses and soothe your soul immensely.

What makes AluxeBeauti Herbal Infused Body Oils unique?

Our body oils are crafted with a blend of organic ingredients and thoughtfully selected herbs, providing a luxurious and nourishing experience for your skin.

How should I apply AluxeBeauti Herbal Infused Body Oils for the best results?

Apply our body oils to clean, damp skin and gently massage until absorbed. This enhances the absorption of the herbal-infused goodness, leaving your skin feeling soft and revitalized.

Can AluxeBeauti Herbal Infused Body Oils be used on the face?
While our body oils are primarily designed for the body, some customers find them suitable for facial use. If applying to the face, use sparingly and avoid contact with the eyes. We suggest using our Sensitive, Sensitive 2.0, or Ecz- It oil since they do not contain fragrances.

Are the herbal infusions in AluxeBeauti body oils sourced sustainably?
Absolutely. We prioritize sustainability in our ingredient sourcing, ensuring that the herbal infusions in our body oils are obtained responsibly and ethically.

Can AluxeBeauti Herbal Infused Body Oils be used for massage?
Yes, our body oils are perfect for massages. The nourishing blend of ingredients not only hydrates the skin but also provides a smooth glide for a relaxing massage experience.


Are AluxeBeauti Herbal Infused Body Oils suitable for sensitive skin?

Yes, our body oils are formulated with sensitive skin in mind. However, it’s always recommended to perform a patch test before widespread use to ensure compatibility with your skin. We suggest using our Sensitive, Sensitive 2.0, or Ecz- It oil since they do not contain fragrances.

Can pregnant individuals use AluxeBeauti Herbal Infused Body Oils?

While our products are made with natural ingredients, it’s advisable to consult with a healthcare provider before using any new skincare products during pregnancy.

FRAGRANCE DURATION

 

How long does the fragrance of AluxeBeauti Herbal Infused Body Oils and Body Butters last on the skin?

The duration of the fragrance varies based on individual factors such as skin type and environmental conditions. Our products are crafted for a delightful scent experience, although it’s important to note that we consciously exclude phthalates and Polyethylene Glycol in our formulations.

Why might the fragrance of AluxeBeauti Body Oils and Body Butters not last as long as some other products on the market?

AluxeBeauti prioritizes clean formulations without phthalates or Polyethylene Glycol. Although these ingredients are commonly used to extend fragrance, we believe in offering products that are free from such additives for a more natural and skin-friendly experience.

How can I extend the longevity of the fragrance from AluxeBeauti Herbal Infused Body Oils and Body Butters?
We recommend a layering technique for a longer-lasting result. Apply our body oil to clean, damp skin and follow up with the corresponding body butter. This layering process helps lock in the fragrance, providing a more sustained aromatic experience.

Can I mix different scents from AluxeBeauti Body Oils and Body Butters for layering?

Absolutely! Feel free to experiment and mix scents from our body oils and body butters to create your unique fragrance layering experience. It’s a wonderful way to personalize your skincare routine.

Are there additional tips for maximizing the fragrance experience with AluxeBeauti products?

Applying our body oils and body butters to well-moisturized skin and using the layering technique enhances the overall fragrance experience. For optimal results, store products in a cool, dry place.

 

INGREDIENTS

What are the benefits of Shea Butter in AluxeBeauti products?

Shea Butter is a deeply nourishing ingredient that helps moisturize and soften the skin. Its rich fatty acids contribute to skin hydration and may aid in maintaining skin elasticity.

How does Cocoa Butter enhance the effectiveness of AluxeBeauti formulations?

Cocoa Butter is known for its emollient properties, providing intense hydration and helping to improve skin elasticity. It contributes to a smoother, more supple skin texture.

Can you explain the benefits of Hempseed Oil in AluxeBeauti products?

Hempseed Oil is rich in omega-3 and omega-6 fatty acids, making it a fantastic moisturizer. It helps soothe and nourish the skin, providing a healthy and radiant complexion.

What role does Grapeseed Oil play in AluxeBeauti skincare formulations?

Grapeseed Oil is a lightweight and fast-absorbing oil that contains antioxidants. It helps moisturize the skin without leaving a greasy residue, promoting a balanced and refreshed feel.

What is Mango Seed Buttr?

Mango butter is a fat that originates from mango seeds - it exists in refined and unrefined forms. Mango butter is semi-solid and melts when it touches the skin. Like shea and cocoa butter, mango butter can nourish skin and hair and support overall skin health.

What is Kpangnan Butter, and what benefits does it offer to the skin?
Kpangnan Butter is derived from the seeds of the Kpangnan tree. Rich in fatty acids, it provides deep hydration and promotes skin elasticity, leaving your skin feeling nourished and supple.

Can you explain the benefits of Pracaxi Oil in AluxeBeauti products?

Pracaxi Oil, known for its regenerative properties, is a key ingredient in our formulations. It helps improve skin texture, reduce the appearance of scars and dark marks, and enhances overall skin radiance.

What sets Nilotica Shea Butter apart from other shea butters?

Nilotica Shea Butter, sourced from the Nile region, is renowned for its super soft and silky texture. It deeply moisturizes, soothes, and protects the skin, making it an excellent ingredient for a luxurious skincare experience.

How does Kokum Butter contribute to the effectiveness of AluxeBeauti products?

Kokum Butter, extracted from the seeds of the Kokum tree, is known for its non-comedogenic properties. It provides intense hydration without clogging pores, making it ideal for maintaining balanced and nourished skin.

What benefits does Shea Nut Oil bring to AluxeBeauti formulations?

Shea Nut Oil, extracted from the nuts of the shea tree, is rich in vitamins and antioxidants. It nourishes and conditions the skin, leaving it soft and radiant. The lightweight nature of this oil makes it suitable for various skincare applications.

What is the role of Tapioca Starch in AluxeBeauti products?

Tapioca Starch is used to enhance the texture and feel of our skincare formulations. It helps create a smooth and silky consistency, contributing to the overall application experience.

How does Arrowroot Powder benefit AluxeBeauti skincare products?

Arrowroot Powder is a natural absorbent that helps control excess oil on the skin’s surface. It contributes to a matte finish, making it an excellent ingredient for products like powders and creams.

Are Tapioca Starch and Arrowroot Powder suitable for all skin types?

Yes, both Tapioca Starch and Arrowroot Powder are generally well-tolerated by various skin types. They are chosen for their versatility and ability to provide a comfortable and effective skincare experience.

Do these ingredients have any additional skincare benefits?

While Tapioca Starch and Arrowroot Powder are primarily used for texture and absorbency, they also contribute to the overall sensory experience of our products, creating a pleasant feel on the skin.

ORGANIC SOAP

What is artisan soap?

Handcrafted cold-processed soap bars are handmade in small batches with food-grade oils, liquids, additives, lye, and phthalate-free fragrances or essential oils. Just good, simple, wholesome ingredients to conquer dirt and nourish the skin. Artisan soap uses safe, natural ingredients. Instead of blasting your body with artificial ingredients that could leave your skin dry and itchy.

Are Organic Natural Artisan Soaps better for skin?

Organic Artisan Soaps Are Rich in Antioxidants. The presence of more antioxidants on natural soaps rejuvenates the skin and helps in slowing down the aging process. Also, the pH level of organic products is between 9 and 10. This means that it is gentler on your skin and it makes the skin less prone to irritation.

Is it okay to use artisan soaps on your face?

Yes! As long as it does not have a fragrance oil. Handmade soaps are great for all skin types, be it sensitive or oily, dry or acne-prone. Since the ingredients are natural and have essential oils, these soaps are nourishing and super gentle on
the skin.

How long does artisan soaps last? 

Although handmade natural soaps usually get better with age, we recommend using our soaps within 12 months of purchase. Our scented soaps should be
used within 3 months after removing them from the box.

POLICIES

How does subscriptions work? 

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.  Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

What is your shipping process?

As we work diligently to ensure quality of these handmade products, we ask that once your order is placed, please allow 3-14 business days for processing of your order before its shipped, even when choosing priority shipping. Please allow 2-7 business days for tracking information to upload in the system. Processing occurs Monday-Friday.(If you order on Friday, your order will be processed on the next business day which is Monday.) This processing timeframe is subject to change due to sales or holidays.

How long does shipping take?

United States orders Shipping via USPS FIRSTCLASS within 1-9 business days 

USPS PRIORITY MAIL within 1-5 business days

UPS GROUND within 1-5 business days 

Which company are the packages shipped through?

We ship domestic packages through USPS and UPS. 

How can we contact customer service?

You can contact customer service at ALuxeBeauti@gmail.com

My order says delivered but it is not here,why?

If This situation ever occurs contact your local post office with your tracking information, ALuxeBeauti takes prides in packaging your orders with lots of love and care, we always make sure that your order is packed well and in great condition before we drop it off at the post office, however, after we drop packages off at the post office, WE ARE NOT RESPONSIBLE FOR ANY LOST, DAMAGED OR STOLEN PACKAGES.

 What is your order cancellation policy?

ORDERS CAN NOT BE CANCELLED AFTER 24 HOURS OF ORDERS BEING PLACED, PLEASE CONTACT US AT ALUXEBEAUTI@GMAIL.COM if you’d like to cancel your order prior to 24hrs of your order being placed.

What is your return policy?

ALuxeBeauti Bodycare and Cosmetics are made in small batches. Unfortunately, we can’t offer you a return or exchange. All sales are finals.  We encourage you to reach out to us before buying should you have any questions about a specific product. 

When you order from our website you are agreeing to our policies.

We take pride in incorporating these carefully selected ingredients into our products, ensuring that you experience the best in natural skincare. If you have additional questions or need further information, feel free to reach out to our customer support team at Aluxebeauti@gmail.com. Thank you for choosing AluxeBeauti for your skincare needs!